Commercial expertise
OUR TEAM
Let us add value to your business
Let us add value to your business
At Ethos, your account is never managed by the office junior.
The person you speak to is the person who does the work on your account.
Our account managers all have 15+ years commercial knowledge and plenty of life experience. This helps us manage your advertising campaign in partnership with you, thoughtfully and with maturity.
When Ethos began to grow, I thought at length about the people I wanted to bring into the team.
Typically, Google Ads agencies employ one or two experts who handle all client interaction. The bulk of the actual work is done by behind the scenes - by young people who are learning on the job, or cheap overseas freelancers.
I knew this couldn't work for Ethos. So much is lost, often literally, in translation.
I wanted to work with a team of people who could get to grips with our clients' businesses. People who asked the right questions.
What does the client need to achieve? How much can they afford to spend to acquire a new customer? How can we outwit the competition?
So I went out searching for corporate escapees. I knew I could train people to excel at managing Google Ads accounts. But it was much harder to train commercial acumen.
You will have two of our team allocated to your account - one lead account manager and one supporting account manager. You will speak directly to them and they will do the work on your account. It's as simple as that.
I'm hugely proud of the team that we've built and the exceptional service that they provide to our clients.
Karen Young
Corporate experience:
Brand and Marketing Manager
15 years at Virgin and British Airways. 5 years as a PPC consultant. Set up Ethos in 2016.
Studied Philosophy, Politics and Economics at the University of Oxford
The Ethos team
Dorcas Podger
Corporate experience:
Qualified Management Accountant; Finance Manager
20 years analytical experience, optimising business performance at a senior level across manufacturing, FMCG and service industries.
Studied Biochemistry at York University
Gaynor Allen
Corporate experience:
Head of Merchandising and Trading, Buying Manager
25 years in senior roles at Tesco, The Book People, Currys PC World & Selfridges.
Studied Business at Edinburgh University
Jackie Coffey
Corporate experience:
Head of Yield Management Systems, Change Manager
Senior manager at TUI UK, responsible for revenue management and optimisation.
Studied European Business Administration at Middlesex University and Ecole Supérieure de Commerce, Reims.
Laura Lambert
Corporate experience:
Supply Chain Management Consultant
Delivered global operational improvement and business transformation projects to FTSE 100 companies. Freelance Business Consultant.
Studied Economics and Politics at Southampton
Sam Jones
Corporate experience:
Developer
Experienced in Conversion Tracking, Analytics and Scripts.
Studied Banking and Finance at the London School of Economics, plus Applied Data Science and Statistics at the University of Exeter
Cathy Liversidge
Corporate experience:
Programme Manager
Worked at British Airways for 12 years in Corporate Responsibility, Employee Involvement and Information Management.
Studied English and Publishing at Oxford Brookes University
Claire Harrison
Corporate experience:
Head of Early Careers Programme Delivery
Over 20 years experience in HR and Early Careers Training and Development roles at Barclays, Nomura and Lehman Brothers.
Studied Experimental Psychology at the University of Sussex.
